Refund and Cancellation Policy

At SilvyOS, we take pride in delivering high-quality software solutions including website development, Android app development, and related IT services. This policy explains our stance on cancellations, refunds, and post-delivery support.

Cancellations:

• Once a project has been initiated and development work has started, cancellations are not permitted.
• If a cancellation request is made before work begins, we may review it on a case-by-case basis.

Refunds:

• SilvyOS follows a strict no-refund policy.
• Payments made for software development, customization, or related services are non-refundable under all circumstances.

Project Delivery & Quality Concerns:

• If you are not satisfied with the initial delivery, you may raise a concern with our team.
• We will work with you to make necessary corrections or modifications, ensuring the final product meets agreed requirements.
• No monetary refunds will be issued, but we remain committed to resolving issues through edits and improvements.

Free Edits & Adjustments:

• SilvyOS offers free edits and adjustments to delivered projects for the first 3 months from the date of delivery.
• After this period, additional edits, upgrades, or modifications will be chargeable as per our service rates.

Third-Party Integrations & Licenses:

• Any third-party tools, APIs, plugins, or licenses purchased for your project are subject to the respective provider’s policies and are non-refundable.

Final Decision:

All matters related to cancellations, edits, or complaints will be handled at the sole discretion of SilvyOS, with a focus on customer satisfaction and service quality.